Changing your block manager can feel daunting. For many property owners, freeholders and resident management companies, the idea of switching brings worries about disruption, missed communications, or important compliance details falling through the cracks. But in reality, 2026 is one of the best times to make the move, especially if your current block management service is no longer meeting expectations.
Across Tunbridge Wells and Kent, we are seeing more leaseholders and directors reassessing how their buildings are managed. Rising costs, increasing compliance requirements and a greater demand for transparency mean that choosing the right block management partner has never been more important.
If you are considering switching block managers this year, here’s how to do it smoothly, confidently, and without unnecessary stress.
Why More Buildings are Reviewing their Block Management in 2026
Block management has changed significantly over the past few years. New legislation, tighter safety regulations and higher expectations from residents mean that the traditional “reactive” model of managing buildings is no longer enough.
In areas such as Tunbridge Wells, where buildings range from period conversions to modern apartment blocks, property owners need block management that is organised, proactive and responsive. Many blocks that were once happy with their managing agent now find that slow communication, unclear finances or a lack of long-term planning is starting to affect both resident satisfaction and property values.
2026 is a natural time for review. New budgets, new maintenance cycles and new compliance obligations make it the perfect point to ask a simple but important question: Is our block manager still the right fit for our building?
Understanding When it’s Time to Change
Many block managers can fall short when it comes to communication, planning, or oversight. Delayed responses, confusing service charge accounts, and maintenance that feels rushed or poorly supervised are unfortunately all too common.
At Presence & Co., we do things differently. Our approach is calm, controlled, and transparent. You’ll always know what’s happening in your building, what it costs, and why. Major works are carefully planned and proactively managed, and our team takes full responsibility for ensuring your property runs smoothly. With clear communication and consistent support, we help leaseholders feel confident and informed every step of the way.
A smooth-running building depends on clarity, consistency and someone who takes responsibility.
How the Switching Process Really Works
Once a new managing agent is appointed, they will normally handle the transition for you. This includes liaising with the outgoing agent, collecting financial and compliance information, transferring contractor details and ensuring that no services are interrupted. Leaseholders continue to pay service charges as normal, insurance stays in place, and planned maintenance continues without disruption.
The key is choosing a block management company that understands how to manage this handover professionally. This is where an experienced, locally focused team makes all the difference.
The Importance of Local Block Management in Tunbridge Wells
Block management is not just about paperwork. It is about understanding buildings, people and the area they are in. A company that knows Tunbridge Wells and surrounding areas understands the mix of historic properties, modern developments, conservation areas and the expectations of local residents.
Local knowledge helps when dealing with planning issues, building styles, contractors and even seasonal maintenance challenges. It also means site visits are easier, response times are faster and problems can be dealt with before they escalate.
For blocks in Tunbridge Wells and, working with a managing agent who is truly present, not based miles away, creates better outcomes for everyone involved.
How in-house Block Management Makes Switching Easier
One of the biggest advantages of working with an in-house block management team is continuity. When compliance, finance and communication are all handled under one roof, nothing is lost between departments.
At Presence & Co., block management is managed entirely in-house. That means when a new building comes on board, we can review everything in one place: from service charge budgets to fire safety compliance and ongoing maintenance needs. It also means that when issues arise, there is no passing the buck between third parties.
This integrated approach is especially valuable during a handover. Instead of dealing with multiple contractors and systems, everything is coordinated by one team who understands the building from day one.
Protecting Residents and Property Value
A smooth switch has a direct impact on residents and long-term property value.
Well-managed blocks attract better tenants, higher sale prices and more confident buyers. When records are clear, compliance is up to date and maintenance is well planned, everyone benefits. Conversely, poorly managed buildings often suffer from disputes, unexpected costs and falling standards.
By switching to a proactive block management company in 2026, many buildings are not just fixing problems, they are future-proofing their investment.
Moving Forward with Confidence
Changing block managers doesn’t need to be stressful. With the right support, it can be one of the best decisions a building makes. Whether your block is a small conversion or a large development in Tunbridge Wells and surrounding areas, the goal is the same: reliable management, clear communication and a well-maintained building that residents are proud to live in.
If you’re considering switching block managers in Tunbridge Wells or across Kent, Presence & Co. is here to help make the process simple, seamless and stress-free. Enquire here today.
