The start of a new year is the perfect opportunity to review your facilities management (FM) provider. January naturally brings a sense of fresh beginnings, reflection, and planning for the months ahead, making it an ideal time to assess whether your current FM arrangements are meeting your property’s needs. For property owners and managers, taking a proactive approach to facilities management can save time, reduce costs, and improve the overall operation and value of your buildings.
In this blog, we’ll explain why January is the best time to review your FM provider, and how Presence & Co.’s in-house FM approach can support your properties throughout the year.
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Start the Year with a Clear Plan
January is a natural point to look back on the previous year and plan ahead. Many businesses and property owners review budgets, operational priorities, and compliance schedules at this time, so it makes sense to include your facilities management strategy in these discussions.
A facilities management review in January allows you to:
- Assess performance: How well did your FM provider handle reactive and planned maintenance last year? Were SLAs (service level agreements) met?
- Plan budgets effectively: Reviewing FM costs early helps you allocate resources efficiently for maintenance, upgrades, or major works.
- Identify operational improvements: Are there processes, technologies, or reporting systems that could be more effective?
By reviewing your FM provider at the start of the year, you set a solid foundation for smoother operations and better outcomes for your buildings and residents.
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Ensure Compliance and Safety
One of the most critical aspects of facilities management is compliance. Regulations change regularly, and staying up to date is essential to protect your property and tenants. January is an excellent time to check:
- Health & safety compliance: Fire safety, risk assessments, and general workplace safety measures.
- Legislation updates: New laws or updates to existing regulations that could impact your building’s operations.
- Maintenance schedules: Ensuring that planned inspections, servicing, and statutory checks are up to date.
An early-year review reduces the risk of non-compliance, fines, or safety incidents. Presence & Co.’s in-house FM team ensures that all compliance checks are conducted on schedule, with a proactive approach that keeps your properties safe and fully operational.
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Review Service Quality and Communication
Facilities management is more than just fixing problems as they arise, it’s about service quality, responsiveness, and clear communication. January is an ideal time to evaluate:
- Responsiveness: How quickly does your provider respond to maintenance requests or urgent issues?
- Reporting: Are you receiving regular updates and reports that clearly show what’s been done?
- Resident satisfaction: If your property has tenants, how well is your FM provider supporting their needs?
An FM review can help identify gaps in communication or service quality, allowing you to implement improvements early in the year. At Presence & Co., our FM approach is entirely in-house, meaning we control every aspect of service delivery, ensuring fast response times, consistent quality, and transparent communication with clients and residents alike.
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Plan Major Works and Projects Ahead
January is a great time to map out major works or improvement projects for the year. Whether it’s roofing, heating upgrades, or renovations, planning in advance helps to:
- Reduce costs: Early planning allows you to schedule works strategically and source materials or contractors efficiently.
- Minimise disruption: Residents and tenants benefit from well-timed works that avoid busy periods or peak usage times.
- Improve property value: Planned upgrades and maintenance can enhance the long-term value of your building.
Presence & Co.’s integrated FM and development expertise means that we can advise clients on upcoming projects, providing seamless coordination between day-to-day facilities management and larger development or refurbishment works.
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Identify Opportunities for Efficiency
The new year is also the perfect time to look for ways to improve efficiency across your buildings. A review might uncover:
- Opportunities to reduce energy consumption or utility costs.
- Ways to streamline maintenance processes.
- Technology or software solutions that make reporting, scheduling, or communication easier.
Our in-house FM team at Presence & Co. works closely with clients to identify these efficiencies, helping buildings run more smoothly, sustainably, and cost-effectively throughout the year.
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Why Presence & Co. Makes FM Reviews Simple
Working with Presence & Co. means your FM review is straightforward and actionable. Because we manage all aspects in-house, there’s no need to liaise with multiple contractors or third-party providers. This makes it easier to:
- Get a full picture of your property’s maintenance and compliance status.
- Plan budgets and schedules with confidence.
- Ensure a consistently high standard of service for residents, tenants, and property owners.
Starting the year with a clear, professional FM review allows you to address any issues before they escalate, implement improvements, and approach the year ahead with confidence.
With Presence & Co.’s in-house FM team, your properties are in safe hands. From day-to-day maintenance to larger projects, our integrated approach gives you confidence that every aspect of facilities management is covered, helping you start the year with clarity, control, and peace of mind.
Ready to review your FM provision this January? Contact Presence & Co. to discuss how we can help your buildings thrive throughout the year.
